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Cancellation/Reschedule/No-Show Policy

There are NO REFUNDS given for any reason.

 

You may reschedule one time (must be at least 48 hours BEFORE class unless documented last minute COVID exposure) at no charge, subsequent reschedules will be charged a $25 rescheduling fee. Rescheduled classes must take place within 60 days of the original course date.

 

You MUST arrive to your scheduled class 5-15 minutes before the course start time to get signed in. If you arrive after the class has started or fail to bring your required materials, you are considered a 'no show' and denied entry into the course, therefore your payment is forfeited. American Heart Association (AHA) requires that you attend the entire course, you may not come late or leave early.

 

We strongly encourage our students to verify the correct course required with their employers/organizations prior to registering. CPR & Training Solutions is not responsible if you sign up for the wrong class. PLEASE call us and ask questions. There are many types and levels of “CPR” and each program has it’s own specific requirements.

CPR & Training Solutions reserves the right to cancel a class due to weather conditions, low enrollment or any uncontrollable circumstances.

 

Please contact us prior to registering if you have any questions/concerns. We are here to help you be successful. Just ask!

COVID - Still Here!

We are looking forward to you joining our class, but PLEASE, if you are even the slightest concerned you have been exposed to COVID, or are not feeling 100%, please reschedule.  We want to keep everyone safe.  Most of our students work with immunocompromised individuals and or have young or elderly at home that may not be able to fend as well as you.

 

For 2-responder exercises, you will be partnering up with another student.  You are welcome to wear a mask during the 2 person practice sessions and when not providing 1:1 breaths on your own manikin.   

 

Everyone has hand sanitizer at their work area.

 

If you have any questions, please call.  We are here to help and always open to feedback and suggestions.

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